Problems We FixMissed calls
Leak No. 1 · Missed calls
Your front desk is one person. Your phone doesn't care.
Industry call studies put missed inbound calls at 20 to 35% during patient hours. Most of those callers never dial back. They book with whoever answers.
Missed calls today
Your practice
3
(918) 555-0142
12:04 PM · no answer
Booked
(918) 555-0197
1:37 PM · no answer
Replied
(539) 555-0110
4:52 PM · no answer
Texted
Every one got a text back within 60 seconds.
Simulated view. Nobody at the front desk lifted the phone.
Run this on your numbers
28
calls a typical practice misses per week
$220
if that's your average first-visit value
32%
share of missed callers industry data says would have booked
$7,900
what that leak looks like at those numbers, per month
Example numbers for a typical practice. The audit computes yours.
The fix
Under a minute from missed call to conversation.
No new hardware and no change to your phone system. The moment a call goes unanswered, the system takes over by text.
STEP 1
Missed call
12:04 PM · new number
12:04 PM · new number
A call rings out. Your front desk is with a patient, at lunch, or it is 5:15 PM.
STEP 2
Sorry we missed you! Want us to get you booked? Reply YES.
Sent in 41 seconds
Instant text-back. The caller hears from you before they reach the next practice on Google.
STEP 3
Yes, tomorrow afternoon?
Tuesday 2:40 with Dr. Hall?
A real conversation. Your team answers from one inbox, or the system offers open slots itself.
STEP 4
Booked
Tue 2:40 PM · Dr. Hall
Tue 2:40 PM · Dr. Hall
On the schedule. The appointment lands in your calendar. The caller never knew you missed them.
“Every recovered call lands in your 30-day report with a timestamp. Check it against your own call log. The numbers match, or you fire us.”
More numbers on the Results page →
Built HIPAA-conscious
Messages carry no PHI: no conditions, no treatment details, no records. Threads stay patient-initiated, and the system honors opt-outs without anyone on your staff touching it.
Find out how many calls you're missing.
The audit takes 10 minutes. The report is yours either way.
Get Your Practice Audit